K-Navi · K-Tutor
Refund Policy
Digital Content Service Information
This service provides digital content. Refunds may be restricted in accordance with the Korean Act on the Consumer Protection in Electronic Commerce.
Refund Period
A full refund is possible within 7 days of payment, provided the service has not been used.
No refunds will be issued after the service has been used (after the first voice session).
Policy by Product
49,000 KRW
How to Request a Refund
Please send a refund request to our customer support email along with your order number.
Customer Support
hello@k-tutor.ai
Refund requests are processed within 3 business days.
Non-Refundable Cases
- x
If you have used at least 1 voice session
- x
If 7 days have passed since the payment date
- x
If your account is suspended due to violation of the Terms of Service
Applicable Laws
This refund policy is governed by the Act on the Consumer Protection in Electronic Commerce, etc., and the Content Industry Promotion Act of the Republic of Korea.
Business Information
Company: K-Navi
Reg. Number: 737-10-03020
Address: 30 Yari-ro, Mulgeum-eup, Yangsan-si, Gyeongsangnam-do, 105
Effective from April 1, 2026.